Make it easy for clients to join your pet healthcare plan with online sign up
How easy is it for clients to join your healthcare plan online?
The way they do it
- Client visits the practice website
- Downloads form
- Fills in the form using a pen – and bad handwriting
- Remembers to take the form to practice – may be
- Practice posts form to D/D provider
- Wait a month to find out if there’s a problem with bank details/handwriting
- Practice calls the client to either correct bank details or asks them to collect products
- Timescale 4 Weeks +
The way we do it
- Client visits the practice website
- Completes simple online form
- Erm… that’s all.
For 8 years we’ve helped practices increase membership of healthcare plans under the umbrella of Vet Success (www.vetsuccess.co.uk)
When our vet clients asked if we could also help collect Direct Debit payments, we weren’t hampered by processes and restrictions from years gone by.
We didn’t ever need to fight against the problems big organisations battle against every day:
“well, we do it that way because we’ve always done it that way”.
We started with a blank sheet of paper.
We asked vets and practice owners what bugged them about healthcare plans and Direct Debit collections. And we listened.
From there, it was easy. We just built the system that removed all of those headaches and bugbears.
And then we asked vets and practice owners how it could be better.
And we listened.
And we keep asking – and keep listening.
If you haven’t seen Easy Direct Debits with your own eyes, you really should.
Easy Direct Debits gives you all the common sense you ever wished for in Direct Debit collections but didn’t think you would live long enough to see.