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Tag: Healthy pet schemes

Vet Healthplan survey results revealed

Healthcare Plan Survey: Poor service sucks. You deserve better

Your time is precious. Your clients’ time is, too. In 2015, when we started looking into healthcare plans, the practices we spoke to hated being made to wait when they tried to call their Direct Debit provider. So did their clients. In some cases, they were waiting 15 minutes or more before speaking to a real person.