Easy Direct Debits Blog

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Vet Healthplan survey results revealed

Healthcare Plan Survey: Poor service sucks. You deserve better

Your time is precious. Your clients’ time is, too. In 2015, when we started looking into healthcare plans, the practices we spoke to hated being made to wait when they tried to call their Direct Debit provider. So did their clients. In some cases, they were waiting 15 minutes or more before speaking to a real person.

New rules for direct debit providers

Breaking News for all Veterinary Direct Debit customers

Starting January 2018, new rules from the governing body mean your current Direct Debit provider can no longer refuse to use the industry-standard bulk change process.

This means you can now move all of your existing healthcare plan members to a new provider, quickly and easily.